Terms and Conditions

DELIVERY

All products are handmade, therefore items in backorder take approximately one month to be produced.

All orders are sent with a courier service.

Cyprus: Delivery in Cyprus is free (including free “cash on delivery”).  We aim to dispatch orders within the next working day with same day delivery.

Greece: Shipping and delivery charges apply according to package weight.

EU and Rest of the World: Please contact us for a quotation and estimated delivery time.

All dispatched orders have a tracking number.

Delivery outside the EU may be subject to local import taxes and duties, which are the customer’s responsibility where they apply.


UNIQUENESS

All products are handmade and may sometimes have small variations in sizes. Also actual colours may differ slightly compared to images shown.


RETURN POLICY

If for any reason the customer is not satisfied with a purchase, the item(s) can be returned within 15 calendar days of the order’s delivery date.

Item(s) can be returned for a product exchange, credit or refund. Returns can only be accepted if products are in perfect condition, with their tags and original packaging.

(a) Items can be exchanged for another product of the same category.

(b) Store credit can be used on a future order within 12 months of the return.

(c) Refunds will be processed once the returned items have been checked and accepted. Refunds can only be remitted to the initial Paypal or bank account used for paying the order.

To return an item please send us an email quoting the product number and then use the “Return Instruction Form” enclosed with your order.

Please note that the cost for returned items is paid by the client.

Customised products cannot be returned.